Privacy Policy

1. Overview

Chelation Doctors LLC (“Chelation Doctors,” “Company,” “we,” “us,” or “our”) provides information, training, implementation support, clinical guidance, and practice-development resources for clinic owners, medical providers, and healthcare practices interested in adding or expanding chelation therapy services.

The information on our website is for educational and business inquiry purposes only. It does not replace medical advice, diagnosis, treatment, or professional clinical judgment. Medical decisions remain the responsibility of the treating physician or licensed healthcare professional.

2. Information We Collect

We may collect information that you voluntarily provide when you submit a form, request a resource, schedule a strategy session, or communicate with us.

• Name, email address, and phone number
• Clinic or practice name
• Professional role, practice location, or service area
• Appointment or strategy-session details
• Communication preferences, including SMS/text message consent
• Information you submit through website forms, surveys, calendars, or messages

We may also collect limited technical information, such as IP address, browser type, device type, pages visited, date and time of visit, cookies, and website activity data.

Please do not submit sensitive patient information, protected health information, or confidential medical records through our general website forms unless we specifically request it through an appropriate secure channel.

3. How We Use Information

• Respond to your inquiry or request
• Provide access to requested guides, resources, or program information
• Schedule, confirm, and follow up regarding strategy sessions or appointments
• Evaluate whether your clinic or practice may be a fit for our implementation program
• Communicate by phone, email, SMS, or other permitted channels
• Send appointment reminders, confirmations, follow-ups, service updates, and program-related information
• Improve our website, communications, forms, systems, and user experience
• Maintain security, prevent fraud, and comply with applicable laws and carrier messaging requirements

5. How We Share Information

We may share limited information only when necessary to operate our business, provide services, process communications, manage appointments, host data, provide customer support, analyze website performance, or comply with legal requirements.

We may work with trusted service providers who help us operate our website, forms, calendars, email, SMS, CRM, hosting, analytics, and customer-support systems. These service providers may only use information as needed to perform services for us.

We do not sell, rent, or share SMS opt-in consent or text messaging originator data for third-party marketing or promotional purposes.

6. Cookies and Tracking Technologies

We may use cookies, pixels, scripts, analytics tools, and similar technologies to operate our website, understand website activity, improve performance, and support communication or marketing efforts where permitted.

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not function properly if cookies are disabled.

7. Data Retention and Security

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, providing requested services, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices

• You may request access to, correction of, or deletion of your personal information, subject to applicable legal and business record requirements.
• You may opt out of SMS messages by replying STOP.
• You may request SMS help by replying HELP.
• You may opt out of marketing emails by using the unsubscribe link included in our emails, if applicable.

9. Children’s Privacy

Our website and services are intended for adults, clinic owners, healthcare professionals, and business representatives. We do not knowingly collect personal information from children under the age of 16.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us: